Privacy Policy

Effective Date: January 15, 2025

At Savageix, we believe in being straight with you about how we handle your information. This isn't some legal document written to confuse you — it's a clear explanation of what data we collect, why we need it, and what we do with it. Running a plant-based cooking education platform means we interact with personal information regularly, and we take that responsibility seriously.

1 Information We Collect

When you interact with Savageix, we gather different types of information depending on how you're using our platform. Some of this you give us directly, other bits we collect automatically as you browse.

Personal Information You Provide

This is information you actively share with us when creating an account, enrolling in courses, or reaching out for support:

  • Name and contact details (email address, phone number if provided)
  • Billing information when you purchase courses or subscriptions
  • Dietary preferences and restrictions you share to personalize your learning experience
  • Profile information like cooking skill level and learning goals
  • Messages and feedback you send through our contact forms or support channels

Automatically Collected Information

When you visit our site, certain technical information gets logged automatically. This helps us understand how people use Savageix and where we can improve:

  • Device information (browser type, operating system, screen resolution)
  • IP address and general location data (city and state level, not your exact address)
  • Pages you visit and how long you spend on them
  • Referral sources (where you came from before landing on our site)
  • Cookies and similar tracking technologies to remember your preferences

2 How We Use Your Information

We're not in the business of collecting data just to have it. Everything we gather serves a specific purpose related to making your learning experience better or keeping our platform running smoothly.

Purpose What This Means
Course Delivery Providing access to your enrolled programs, tracking progress, and sending course materials
Communication Sending updates about your courses, responding to questions, and sharing relevant announcements
Payment Processing Handling transactions securely and maintaining billing records
Platform Improvement Analyzing usage patterns to enhance features and fix technical issues
Personalization Recommending courses and content based on your interests and cooking goals
Legal Compliance Meeting our obligations under California and federal privacy laws

Important Note: We will never sell your personal information to third parties. That's not how we operate, and it never will be.

3 Information Sharing and Disclosure

There are limited situations where we share your information with others. We're selective about who gets access and why.

Service Providers

We work with trusted companies that help us run Savageix. These partners only get access to the information they need to do their job, and they're contractually required to protect it:

  • Payment processors for handling transactions securely
  • Email service providers for sending course updates and communications
  • Cloud hosting services where our platform and data live
  • Analytics tools to understand site performance and user behavior

Legal Requirements

Sometimes we're legally obligated to disclose information. This might happen if we receive a valid subpoena, court order, or need to comply with California Consumer Privacy Act (CCPA) requirements. We'll always review these requests carefully and only share what's legally required.

Business Transfers

If Savageix is acquired by another company or merges with one, your information would likely be transferred as part of that transaction. We'd notify you beforehand if this happens.

4 Your Rights Under California Law

If you're a California resident, the CCPA gives you specific rights regarding your personal information. We honor these rights for all our users, regardless of where you live, because we think it's the right thing to do.

Right to Know

You can request details about what personal information we've collected about you over the past 12 months.

Right to Delete

You can ask us to delete your personal information, with some exceptions for legal or operational requirements.

Right to Opt-Out

You can opt out of the sale of your personal information (though we don't sell data anyway).

Right to Non-Discrimination

We won't treat you differently for exercising your privacy rights.

To exercise any of these rights, send us an email at [email protected] with "Privacy Request" in the subject line. We'll respond within 45 days, though complex requests might take a bit longer.

5 Data Security Measures

We take protecting your information seriously and use industry-standard security practices. That said, no system is completely bulletproof, so we focus on multiple layers of protection.

  • SSL encryption for all data transmitted between your browser and our servers
  • Secure database storage with restricted access controls
  • Regular security audits and vulnerability testing
  • Employee training on data protection and privacy best practices
  • Monitoring systems to detect and respond to potential security incidents

If we experience a data breach that affects your information, we'll notify you promptly and explain what happened, what data was involved, and what steps we're taking to address it.

6 Data Retention and Deletion

We don't keep your information forever. Here's our general approach to data retention:

  • Active account information stays with us as long as your account remains open
  • Course enrollment records are kept for 7 years to comply with educational record requirements
  • Payment transaction data is retained for 7 years per IRS guidelines
  • Marketing communications data is deleted within 30 days of unsubscribing
  • Analytics data is anonymized after 26 months

When you close your account, we'll delete or anonymize your personal information within 90 days, except for records we're legally required to maintain.

7 Cookies and Tracking Technologies

Like most websites, we use cookies — small text files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use

  • Essential cookies that make the site function properly (you can't opt out of these)
  • Preference cookies that remember your settings and choices
  • Analytics cookies that help us understand site traffic and user behavior
  • Marketing cookies that help us show you relevant content (you can opt out of these)

You can manage cookie preferences through your browser settings. Keep in mind that disabling certain cookies might affect how well the site works for you.

8 Third-Party Links and Services

Our site includes links to external websites and may integrate with third-party services. We're not responsible for how these other sites handle your information. When you click through to another site, their privacy policy applies, not ours.

Before sharing personal information with any third-party service linked from our site, we recommend reviewing their privacy practices.

9 Children's Privacy

Savageix is designed for adults aged 18 and older. We don't knowingly collect information from anyone under 18. If we discover that we've inadvertently collected data from a minor, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately at [email protected].

10 Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our site.

The "Effective Date" at the top of this page shows when the current version took effect. We encourage you to review this policy periodically, especially before sharing new information with us.

Questions or Concerns?

If something in this privacy policy isn't clear, or if you have questions about how we handle your information, we're here to help. Reach out to us through any of these channels:

Phone: +1 (435) 881-9891
Mail: Savageix, 1121 W Isabel St, Burbank, CA 91506, United States

We typically respond to privacy inquiries within 2-3 business days.